Shipping policy
Local Shipping
Shipping charges will be calculated at the time of checkout.
For Returns, customers may get charged for shipping depending on the reason of return.
International Shipping & Returns Policy
Thank you for shopping with us. Please review our policies regarding international orders to ensure a smooth delivery process.
1. Shipping Destinations & Timelines
We currently offer international shipping to the United States, United Kingdom, Canada, and Australia.
-
Delivery Windows: Standard international shipping typically takes up to 15 business days.
-
Order Tracking: In the event of unforeseen transit delays, our team will contact you directly with an updated status of your delivery.
2. Customs, Duties & Taxes
Please note that all international orders are shipped DDU (Delivered Duty Unpaid).
-
Taxation: We do not collect VAT, GST, or any other international taxes at checkout.
-
Import Fees: Your package may be subject to customs duties, taxes, or import fees once it reaches your country. These charges are determined by your local customs authority and are the sole responsibility of the customer.
-
Compliance: While many shipments pass through customs without additional fees, we recommend consulting your local customs office for specific regulations and potential costs prior to placing an order.
3. Returns & Exchanges
We want you to be satisfied with your purchase. If you need to initiate a return, the following conditions apply:
-
Eligibility Window: Returns must be initiated within 7 days of the confirmed delivery date.
-
Shipping Costs: Customers are responsible for all return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.
-
Refund Processing: Once your return is received and inspected, we will process your refund or exchange accordingly.
Note: Please ensure your shipping address is entered accurately at checkout to avoid delivery complications. For further assistance, please contact our support team.